Frequently Asked Questions

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Monday - Friday: 9am to 5pm CET
Saturday - Sunday: Closed

Absolutely! Once your order is dispatched, we'll send you a tracking number online, allowing you to follow your precious package's journey to your doorstep. For any additional assistance, feel free to reach out to us via email or chat, and we'll be more than happy to help you track your order every step of the way.

We offer free standard shipping for orders over 200EUR (or equivalent in other currencies).

Once the jewelry is ready, it will be promptly shipped to you. We provide a tracking number for your convenience. Please allow for a delivery period of up to 10 days. The exact duration depends on the chosen delivery company and your final destination.

Orders are dispatched within 1-2 business days after processing. Delivery times vary based on your location. Please refer to our shipping information for more details or contact us directly.

Please be aware that customers are responsible for any customs and import taxes that may apply in their home country. Understanding and covering these charges are the buyer's responsibility.

"Life is a magical journey, a global symphony that inspires us to celebrate with loved ones. In our hearts, passion guides our dreams, creating a joyful dance through the world's vibrant colors and beautiful cultures"


Read Our Story

The brand's name is inspired by the designer great-grandmother, Presiada, who is a symbol of the family's Moroccan roots. The name's meaning is precious