Warranty Information

Solid Gold Warranty

Our solid gold items come with a 1-year warranty that covers any manufacturing defects.

This warranty does not include stones, damages during use, deep scratches, or broken stones.

Gold Vermeil Warranty

Our gold vermeil jewelry includes a 6-month warranty that covers any manufacturing defects and complete tarnishing of the gold vermeil plating,
provided proper care is taken according to our maintenance instructions.

If you have any questions or concerns regarding your warranty, please feel free to reach out to our customer service at shop@presiada.com. We’re here to help!